Our return and refund policy is valid for 30 days.
If 30 days have passed since your purchase, unfortunately we cannot offer a full refund or exchange.
📦 Eligibility for Returns
To be eligible for a return, your item must be unused, in the same condition in which you received it, and in the original packaging.
You must also provide a receipt or proof of purchase.
Returns cannot be accepted if:
- the item is not in its original condition
- it is damaged or missing parts for reasons not due to our error
- more than 30 days have passed since the purchase
🚫 Non-Returnable Items
Several types of goods are non-returnable, including:
- Perishable items (e.g. food, flowers)
- Health, hygiene, or intimate products
- Newspapers or magazines
✅ Return Process
Once your return is received and inspected, we will notify you by email regarding the status of your refund – whether it has been approved or declined.
If approved, your refund will be processed and automatically applied to your credit card or original method of payment.
If you do not receive the refund within a few days, please contact us at
📧 realizationoforigin@gmail.com
🔄 Exchanges
We only replace items if they are defective or damaged.
If you would like to exchange an item for the same item, please email us at
📧 realizationoforigin@gmail.com
🎁 Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.
Once the returned item is received, a gift certificate will be emailed to you.
If the item wasn’t marked as a gift, or if the gift-giver had the order shipped to themselves to give to you later, the refund will be sent to the original purchaser, who will be informed of your return.
📮 Return Shipping
To return your product, please first contact us at
📧 realizationoforigin@gmail.com
- You will be responsible for paying the return shipping costs.
- Shipping costs are non-refundable.
- We do not guarantee receipt of returned items – please use a trackable shipping service.
If you have any questions, feel free to contact us anytime.
Thank you! 🌿